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The Quality of Software
The software market is highly
competitive even though Microsoft dominates the operating system and
productivity software markets. Competition and other market pressures have
forced software vendors, including Microsoft, into rushing their products to
market, bugs and all. Some industry observers have argued that the quality of
software is declining with an increasingly higher percentage of bugs being left
intact within commercial software. The end result of this rush to market is
that customers lose time and money coping with annoying bugs. Information
technology and those who make software decisions are putting pressure on
software vendors to raise the quality of their software. Generally, they want a
clean product, even if they have to wait for it.
Discussion:
What can software vendors do within
the context of competition and economic reality to improve software quality?
Discussion:
What can those who buy commercial
software do to improve software quality?
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